Terms of service

General

Welcome to VIBEY, an online store for pleasure and sexual-wellness products, for adults only. The site is operated by licensed business 320434418, Aloney Noah 3, Kiryat Motzkin, Israel. Using the site and buying from it are subject to these terms.

Adults only (18+)

  • Browsing and buying are allowed only for people aged 18 or over. By entering the site and ordering you confirm you are 18+.
  • Buying products for minors or giving them to minors is prohibited.
  • If an order turns out to be placed by a minor, we may cancel it and refund.

Products and prices

  • Prices are in Israeli shekels and include VAT; shipping is shown before checkout.
  • Photos are for illustration; minor differences in shade, size or packaging may occur.
  • In case of an obvious error in price or description, we’ll let you know and you may continue or cancel with a full refund.
  • Deals apply per the conditions shown at the time of purchase and don’t stack unless stated.

Orders and payment

An order is accepted once payment is approved; a confirmation is emailed. If an item is out of stock, we’ll notify you and refund it in full.

Discretion and privacy

All orders ship in a plain package with no name or logo. Your order details are kept confidential and used only to fulfil and support your order.

Shipping, cancellations and returns

See the shipping policy and the cancellation & returns policy, which are part of these terms. For hygiene reasons, items are returned only unused in their original sealed packaging.

Safe use

  • Follow the manufacturer’s instructions and the guidance on the product page.
  • Clean before first use and after every use with warm water and mild soap or a dedicated toy cleaner.
  • Use water-based lube only with silicone products.
  • Use anal toys only if they have a wide, safe base.
  • Stop if you feel pain, irritation or discomfort; consult a doctor if you have a medical condition, are pregnant or unsure.
  • Products are for personal use; don’t share without thorough cleaning or a condom.

Warranty

Electric and rechargeable products carry a 12-month warranty against manufacturing defects. The warranty doesn’t cover damage from misuse, drops, water (for non-waterproof items), unsuitable lube or normal wear.

Liability, IP and law

Our liability is limited to the price paid, as permitted by law. Site content belongs to VIBEY or its rights holders. Israeli law applies; courts in the Haifa district have exclusive jurisdiction.

Contact

on WhatsApp +972 53-355-5065 or by email allbuy.group@gmail.com (Sun–Thu, 9:00–18:00 Israel time).